ABOUT

Hi, I'm Eliza!

I am 11 years old and the owner of The Fidget Shack alongside my mum and dad. I started my business over lockdown 2021 as it has always been a dream of mine, and of course it had to be fidgets. I really hope you enjoy my shop, and please let me know if you have any ideas on how to make it better. 

Please check out my TikTok - @thefidgetshackuk for all the latest news!

GENERAL POLICIES

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• We want you to be 100% delighted with your purchase. As long as you have not damaged the item or its packaging you can return the item to us within 14 days for a full refund, excluding our postage costs. Just send us an email at hello@thefidgetshack.co.uk and we'll send you the details

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• Please note that these items are not suitable to be used by children under 3 years of age.

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• They are also delicate and so do need to be handled carefully to make sure that they do not get damaged. If the item arrives damaged we will send out a replacement free of charge, but you must let us know within 2 days of receiving the item. If this happens, please contact us at hello@thefidgetshack.co.uk to let us know.

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• For information on how we collect and use your data please view our privacy policy.

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SHIPPING

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• We aim to dispatch all orders next business day, and promise to take no longer than 3 days.

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• All orders are dispatched by Royal Mail and you have the choice of 1st Class which takes 1-3 business days and 2nd Class which takes 2-5 business days. 

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• If you have any questions regarding the delivery of your order please contact us at hello@thefidgetshack.co.uk

If you have any questions at all please contact me at eliza@thefidgetshack.co.uk or by using the form below